Investor Management Services

Stop drowning in investor admin

We run onboarding, AML/KYC, investor comms, and registry maintenance so your team stays focused & investors happy.

End-to-end investor servicing

Faster onboarding. Cleaner records. Quicker closes. Our team manages the detail so you can focus on growth.

Faster onboarding and commitments

Shorten time from interest to invested with a smooth, guided onboarding flow and responsive processing. Less back-and-forth means fewer drop-offs and quicker closes.

Audit-ready compliance, accurate data

Run consistent AML/KYC workflows with complete evidence captured against the investor record. Keep registry and CRM data accurate and up to date, reducing errors, risk, and rework.

Stay focused on what matters

Offload day-to-day investor requests, follow-ups, and communications. Reduce inbox volume and keep your internal team focused on deals, fundraising, and relationships.

Tech-enabled investor services

Software and expertise work as one, delivering faster onboarding, accurate compliance, and a seamless investor experience.

Local team, institutional standards

We never offshore or subcontract our services. Your fund is handled by skilled specialists in your territory, so work comes back faster with fewer errors.

Expert services, deeply integrated

Delivered by local experts, in the same system your team uses. See every task and access your data, without the wait.

Fund accounting

NAV calculation, unit pricing, financial reporting, tax prep and payments.

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Fund operations

Capital calls, distributions, tax statements, and treasury services.

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Investor services

Subscription documents, AML/KYC, investor comms, and registry maintenance.

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What’s included in Investor Services

Investor Capital Raises & Applications

Capital raising support including dataroom setup, processing of investor applications and investor portal onboarding.

AML & KYC

Implementation of your AML programme, including KYC, CDD, EDD, and assistance with AML audit projects.

Investor Communications

Assistance with investor, advisor, and broker queries, and creation and distribution of bulk investor emails

Registry Maintenance

Maintain accurate registry records for all funds, holdings and investor information, including elections and compliance data.

Transaction Processing

Management of new issues, transfers, and redemptions, including the issuance of investor notices.

Background Agents that keep your investors compliant

Our specialists set up agents to run verification and expiry checks automatically, then step in where a decision is needed. You get expert-grade compliance without expert-grade cost on every check.

If you have questions, we have answers

Subscription processing, AML/KYC, investor communications support, registry maintenance, and transaction processing. Built to run cleanly at scale.

We can implement your AML programme and handle KYC, CDD, EDD, and support AML audit projects. You stay compliant without the admin burden.

Yes. We support investor, adviser, and broker queries and can prepare and distribute bulk communications while keeping your brand front and centre.

We maintain registry records across holdings, investor details, elections, and compliance data, with clear governance and transaction audit trails.

Yes. We can help set up data rooms, process applications, and onboard investors into the portal to reduce friction from commitment to close.

Your fund administration is never offshored or subcontracted. Senior specialists are based in your territory, working in your timezone, on your standards. You get a dedicated account manager you can call directly, plus unlimited support over live chat and email.

Yes. Our specialists work with Fund Intelligence, Caruso’s AI layer. Background Agents handle routine triage, such as new applications and redemption requests, under rules you control, and every action is auditable. Judgement calls always sit with people. The combination is what delivers faster turnaround with fewer errors.

Save time. Impress investors. Grow AUM.

Stop drowning in investor admin

Expert services, deeply integrated

What’s included in Investor Services

Investor Capital Raises & Applications

AML & KYC

Investor Communications

Registry Maintenance

Transaction Processing

What’s included in Caruso’s investor services?

Do you run AML/KYC end-to-end?

Can you help us handle investor queries and communications?

How do you keep our registry accurate over time?

Can you support capital raising operations too?

Where is your team based?

Do you use AI to deliver your services?

Expert services, deeply integrated

What’s included in Investor Services

Investor Capital Raises & Applications

AML & KYC

Investor Communications

Registry Maintenance

Transaction Processing

What’s included in Caruso’s investor services?

Do you run AML/KYC end-to-end?

Can you help us handle investor queries and communications?

How do you keep our registry accurate over time?

Can you support capital raising operations too?

Where is your team based?

Do you use AI to deliver your services?